Organisation Plans

Epoch

Ideal for research projects and smaller teams getting started with Transkribus.

75,000Credits / year
15User seats
1 TBStorage
1 sessionOnboarding

Your onboarding journey

Every plan includes structured onboarding sessions with your dedicated Customer Success Manager, tailored to your project.

1

Transkribus onboarding

1 hour

Start your Transkribus journey with a comprehensive onboarding session. Your Customer Success Manager will introduce the main features and show how they can be best applied to your specific project. This session can be tailored according to your level of experience.

2

Q&A session

1 hour
Unlock with Era — get 2 onboarding sessions→

Your Customer Success Manager

Our CSM team comes from academia — with backgrounds in digital humanities, history, and archival science. They have years of hands-on Transkribus experience and have guided dozens of large-scale institutional projects from kickoff to completion. They know what works for archives, libraries, and research teams because they've been there themselves. Your CSM becomes your strategic partner — helping you design workflows, train models on your specific scripts, and get the most out of every credit.

English, German & Italian
DH, history & archival science backgrounds
Dozens of large-scale projects guided
Years of hands-on Transkribus expertise
Meet the team
J
JohannesStudied Music History, Medieval German Literature, and European Ethnology in Germany and Austria. Strong expertise in palaeography and genealogical research. Reads old scripts fluently and has hands-on transcription experience — with a deep understanding of model training.German, English
S
SaraPhD in Digital Humanities from Ireland, with a focus on early modern Italian history and crowdsourcing. Skilled in reading old scripts, transcription workflows, and model training for complex, multi-script collections.English, Italian
S
SoniaMA Auxiliary Sciences of History and Archival Studies. Experienced in reading historical scripts and hands-on transcription. Thorough understanding of model training — specialises in onboarding research teams at scale.Italian, English, German

Quarterly check-ins

Every quarter, your CSM sits down with your team for a progress review. Think of it less as a status meeting and more as a strategy session with someone who genuinely understands your material.

FrequencyEvery quarter
Duration~30 minutes
What you'll cover
  • Review what's been accomplished
  • Discuss roadblocks and solutions
  • Plan the next phase together
  • Share feedback directly with Product Development

Priority support

Organisation plan users get priority across all our support channels — faster response times and direct access to specialists who understand your project.

EmailReach our team directly for any questions or issues.
Support formSubmit a detailed request through our portal for tracked follow-up.
Facebook MessengerQuick questions? Reach us on Messenger for fast replies.
TroubleshootingHands-on help with workflows, model training, and technical issues.
In-app supportComing soonGet help right inside Transkribus.
Have questions about which plan is right for your team?Talk to your contact
How Radboud University implemented Transkribus as an institutional serviceRadboud University is based in Nijmegen, in the Netherlands. © Radboud University
Success Story

How Radboud University implemented Transkribus as an institutional service

Radboud University started with a pilot project, distributing credits to a few interested faculty members. After overwhelmingly positive feedback, they made their Transkribus subscription permanent — now serving staff and students across the entire university.

Many users turned out to be very positive, and Transkribus is playing a significant role in a number of projects at our university. After the summer of 2024, we decided to make our Transkribus subscription permanent for our staff and students.
Levi DamsmaDigital Humanities Support, Radboud University
Read the full story →

Researchers at these institutions trust Transkribus

Your data stays yours

Full ownership and control. Data Processing Agreements (DPAs) and custom agreements available.

Hosted in Austria, EU

All processing on our own servers. GDPR-compliant. No third-party cloud.

A cooperative, not a startup

2,000+ archives, libraries, and universities as co-owners. Built for decades.

Credit consumption

How credits work

Credits are the currency for all recognition jobs in Transkribus. The number of credits depends on how many pages you process and which recognition types you use.

  • Every plan includes an annual credit allocation
  • You can top up with on-demand credit packages at any time
  • On-demand credits never expire
  • Organisation plan users get a 50% discount via the Metagrapho API
Handwritten text recognition1credit / page
Line detection only0.25credits / page
Table recognition1credit / page
Field recognition1credit / page

When using table or field recognition, text recognition is also needed for a complete transcription. Learn more in our Help Center.

Compare all plans

See the key differences at a glance. Click a plan to explore it in detail.

Epoch

6,490 €per year, excl. VAT
75,000Credits / year
15User seats
1 TBStorage
1 sessionOnboarding
Get Epoch

Era

11,990 €per year, excl. VAT
200,000Credits / year
30User seats
3 TBStorage
2 sessionsOnboarding
Get Era

Eon

24,990 €per year, excl. VAT
500,000Credits / year
100User seats
10 TB+Storage
4 sessionsOnboarding
Get Eon

All plans are annual. Prices exclude VAT. Need a custom configuration? Talk to our team.

Frequently asked questions

Everything you need to know about procurement, billing, and getting started.

Ready to unlock your archive?

Join 2,000+ institutions that use Transkribus to make their holdings searchable and accessible. Your sales contact can help you choose the right plan.

Talk to your contact